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Privacy Policy

Your data is secure, we promise. Here's how we make sure:

  • We maintain high standards to keep trading environments secure and offer the best tailor-made trading conditions for every client.
  • We help traders develop the knowledge and skills they need to trade efficiently and responsibly.

1. Introduction

Your privacy is of utmost importance to us, and it is our policy to safeguard and respect the confidentiality of information and the privacy of individuals. This Privacy Policy outlines how Capital TradeX collects, uses, and manages your personal information, either provided by you or obtained through third parties. By using Capital TradeX websites, you consent to the collection and use of personal information as explained in this policy.

2. Data Collection

As part of our operations, we collect personal information to provide our products and services. When you register for an account, we gather information such as:

  • Personal and financial information needed for registration.
  • Documents required for KYC and AML procedures, such as proof of identity and residency (passport, ID, utility bills, etc.).
  • Corporate documents for corporate clients.

Note: If you terminate your business relationship with Capital TradeX, your personal data will be retained for up to five years as required by law.

3. Use of Your Personal Data

Capital TradeX may use your personal data for the following purposes:

  • To verify your identity.
  • To ensure you meet suitability requirements for our products and services.
  • To manage your account and process transactions.
  • To send you updates about our products, services, and other relevant information.
  • To analyze statistical data for improving our offerings.

4. Cookies

Cookies are small text files stored on your computer that help us track website activity. We use cookies to:

  • Monitor how you arrive at our site and which pages you visit.
  • Recognize when you're logged in.
  • Analyze site usage and improve your experience.

You can block cookies through your browser settings, but this may affect functionality. By visiting our site with cookies enabled, you consent to their use as described.

5. Security of Your Personal Information

Capital TradeX uses strict security standards and technologies to safeguard your data. We issue a unique account number, User ID, and password for your account, accessible only to authorized employees. Please ensure you keep this information confidential.

6. Disclosure of Your Personal Information

We do not disclose confidential information to third parties except under the following circumstances:

  • As required by law or regulation.
  • To fulfill legitimate business interests.
  • With your consent or at your request.

7. Your Privacy Rights

You have rights regarding your personal data, including access, correction, and deletion. You can manage these by logging into your Client Portal. Note that some information may be exempt from deletion for legal reasons.

8. Legal Disclaimer

We may disclose personal information to comply with legal obligations or court orders. We are not responsible for the misuse of passwords or personal data due to negligence or malicious actions.

9. Modifications

Capital TradeX reserves the right to modify this Privacy Policy at any time by posting changes on this page. Continued use of our services after modifications constitutes acceptance of the changes.